Frequently Asked Questions
Everything you need to know about shopping with MOCO Boutique
How long will it take for my order to ship?
All orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.
What is your return policy?
We accept returns within 30 days of purchase for store credit or a full refund, provided the items are unworn, unwashed, and have the original tags attached.
Do you offer international shipping?
Currently, MOCO Boutique ships to the United States and Canada. We are working on expanding our reach to more countries soon.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
How do I know what size to order?
Each product page includes a detailed size chart and fit notes. If you are between sizes, we generally recommend sizing up for a more comfortable fit.